Fashion Jewelry Sky faithfully and sincerely declares all our jewellery ring with 18K white and yellow gold, gemstones and diamonds are genuine and true. We will refund the whole payment if there is any non-genuine and untrue 18K white and yellow gold, gemstones and diamonds.
We sincerely thanks you for every purchase with us. To ensure and facilitate the best purchase experience and communications on our online store, we would like to draw your attention to the following procedures:
A) Payment Method - How Paypal is going to protect Buyer?
B) Purchase in Hong Kong - Enjoy Extra Discount
C) Lifetime Repair Guarantee - Free of Charge
D) Shipping Policy - Free of Charge
E) Return Policy - Gurantee
F) Privacy Policy - Gurantee
Except payment made in Hong Kong, all payment is accepted only through Paypal which is Secure Socket Layer (SSL) to encrypt payment information and user data against unauthorized access, so that your payment information and status will be highly protected.
How Paypal is going to protect Buyer?
Paypal is an internet payment company, belonged to Google company. Paypal is acting as the middleman between the Buyer and Seller. Whenever there is a transaction, Buyer's personal and confidential information, like banking number, credit card number and security number will only be shared by Paypal, Seller cannot access to your account to know your confidential information.
How to open an account in Paypal?
When you open an account in Paypal, you need to fill in information like name, shipping address, credit card number to pay etc. Paypal will take 2 week's time to verify the correctness of your information.
Once approved, you would enjoy online shop anytime.
If you purchase any products from any online store by paypal, you simply confirm the pay button, Paypal will debit your registered credit card to pay for the purchased items.
What will happening after I confirm to pay by Paypal?
After you confirm to pay by Paypal, Seller will get the payment notice from Paypal.
As mentioned before, Paypal is an internet payment company as the middleman between Buyer and Seller, no confidential information like credit card number and financial status will be shared from Paypal to Seller.
Seller will only know the payment amount, product purchase no, your name, your registered shipping address, your email address and telephone number if any for further communication.
If you puchase any items from our jewelry store, we will designate a staff to follow up your order.
What kind of security do I get?
After you confirm to pay by Paypal, Seller will get the payment notice from Paypal. However, the payment is under the constraint that purchased items must be delivered within 45 days. If Paypal receive any compaint of undelivery from Buyer, Paypal will investigate the case, and refund the full payment from Seller to Buyer.
Any maldelivery and the incurred cost must be paid by Seller.
Worldwide Free Shipping and Free Insurance Services
Time of Delivery
Fashion Jewelry Sky provides Worldwide Free Shipping and Free Insurance Services to our valued customers.
We promise to dispatch the purchased jewelry within 3 business days after the confirmation of payment from Paypal. The delivery time is estimated to be 7 business days.
Once you have made the purchase, we will follow up with you through email correspondence and telephone with the delivery status and Tracking Number. However, we are not responsible for any taxes and duties in your country.
Fashion Jewelry Sky takes pride in providing quality workmanship of our jewelry, we are confident that you will be completely satisfied.
As an honest online trading company, we make every effort to ensure your shopping experience is a pleasant one, and your satisfaction is our first priority. Therefore, we would provide Return Policy for all the purchases.
For Return Item, we will exchange or refund within 21 Days from the original Sales Receipt Date.
Defective product will be offered exchange or refund. All items MUST be returned in their original condition with Sales Receipt and Packaging Materials.
Products which have been worn, resized, engraved, altered by another third party jewelry or damaged in any way cannot be accepted for refund.
Return Policy Process
1. Return accepted within 21 Days from original Sales Receipt
2. Confirm via email that the Returned Jewelry has not been damaged, or suffered excessive wear and tear during the 21 Day period.
3. Confirm Return must be accompanied by the original Sales Receipt, Free Gift and Packaging Materials, all in their original condition.
4. For security reason, please send the jewelry by trustable forwarder with insurance coverage. The delivery cost will be paid by our online store only for defective products.
5. Please mail the Parcel according to the address in our correspondence and confirm that your name and address are clearly printed on the outside of the package
6. We will notify you upon receipt of the Parcel and process your return.
7. After the check up by our experienced goldsmith, we will exchange the item or refund the amount via Paypal
For Refund, once we receive your return, your money will be refunded via Paypal for any payments you have made toward your purchase. The first credit will be made within 10 Business Days of receipt and verification of the merchandise. Customers returning a partial order will be refunded for the returned items only.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual consumer, used to notify consumers about updates to our Web site and used by us to contact consumers for marketing purposes.
Our Security Measures
As an honest online trading company, whenever you make a purchase from us, we exert our best effort in securing all information about your transaction strictly protected and kept private by one of the most widely trusted security systems on the internet, and we promise not to surrender your information to third party under any circumstances.
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers' access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
We employed efficient Security Measure by adopting the most advanced payment-processing technology to securely process online transactions.
We uses Secure Socket Layer (SSL) to encrypt payment information and User data against unauthorized access.
We have implemented additional precautions to ensure the privacy of your personal information. We have a strict firewall in place which does not allow any outside access. Access in the company is limited to only individuals who need to be able to see customer data in order to perform their job functions, such as the billing department. Important personal data is backed up on the network to help insure its integrity.
Usage of Information
Information on general usage and any optional personal details you provide to us will be used to provide you with enhanced features. The following are details of the information we collect:
We collects data so that we may display personalized content to our visitors. Additionally, usage information may be analyzed so that we can judge our system's performance or execute your customized features.
Your browser offers so-called "cookies" which -- if you allow their use -- store small amounts of data on your computer about your visit to any of our sites. Cookies assist us in tracking which of our features you like best. Cookies can enable us to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you specifically give us the requested additional information.
Our Disclosure of Your Information
We does not sell or commercially make available specific information about its Users or Users other than in aggregate form, except in cooperation with law enforcement bodies in regards to content violations or violations of applicable laws.
News Subscription
You may choose not to receive special offers and discounts simply by not registering for any special deals and offers when you sign up. If you signed up for special offers and now wish to unsubscribe, you may do so at any time by replying to the unsubscribe link contained in those mailings.
Our online store promises a Lifetime Repair Guarantee to all customers whom jewelry is purchased from us.
Lifetime Repair Guarantee refers to any revamping of normal wear and tear. We provide this guarantee to ensure customers will have jewelry in good condition for all time, and we will not involve any handling and workmanship charges.
However, if the revamping involves adding of diamonds, we are glad to provide the free revamping services, only the cost of diamonds and addition of 18K gold will be incurred according to the current diamond price. What's more, the relevant shipment fee and insurance fee of any revamping services will be incurred by the customers.
Since our company is situated in Hong Kong, any purchases on white gold diamond rings made in Hong Kong with no request of shipping, we offer an extra discount of 20% off on Now Best Offer price. It is to rebate the relevant shipping and insurance charges to our valued customers.
For purchase made in Hong Kong, we would accept payment in Hong Kong dollars, the exchange rate is 7.80.
Purchase Policy and Guarantee
A) Payment Method
B) Extra Discount for Purchase in Hong Kong
C) Lifetime Repair Guarantee
D) Shipping Policy
E) Return Policy
F) Privacy Policy
